Professional Summary
Accomplished IT professional with 12+ years of comprehensive experience in large-scale telecom datacenter management, database administration, and project leadership. Currently transitioning into Cybersecurity and Network Administration, backed by multiple Canadian diplomas (NBCC) and expert-level certifications, including Microsoft Certified Expert, Google Cloud Certified Professional, Oracle Certified Professional, and CCNA. Proven hands-on Canadian experience in network administration, systems deployment (Hyper-V, M365), and IT support. Seeking to apply deep technical knowledge and new security skills to an IT Administrator, Network, or Cybersecurity role.
Core Skills
Network Administration
Cisco (CCNA), Fortinet, VPN, TCP/IP, Network Security, LAN/WAN, Network Troubleshooting
Cloud Computing
Microsoft Azure (Architect Expert, Admin), Amazon Web Services (AWS), Google Cloud (GCP)
Systems Administration
Windows Server, Linux, Hyper-V, SAN Storage, Disaster Recovery, Active Directory, M365
Cybersecurity
SIEM, Microsoft Sentinel, Vulnerability Management, Endpoint Security, Ethical Hacking, FortiGate
Database Management
Oracle, MySQL, PostgreSQL, Database Migration
Automation & DevOps
Ansible, Shell Scripting, PowerShell, Python (Django)
IT Support
Hardware Deployment, Software Troubleshooting, User Account Management
Professional Experience
Peer Tutor
- Tutored over 10 students in Cybersecurity and Network Administration concepts, tools, and best practices.
- Received 100% positive feedback for clarifying complex technical topics.
Desktop Support / Network Admin (Contract)
- Deployed and configured over 100 laptops, desktops, and servers, ensuring minimal downtime.
- Created and managed user accounts and permissions using Active Directory.
- Provided comprehensive desktop support for software and hardware issues, including M365 applications and VPN troubleshooting.
- Integrated Microsoft Teams with the phone system to reduce costs and enable remote phone access.
- Troubleshot SAN storage issues and configured Disaster Recovery (DR) and Hyper-V Failover environments.
- Installed and configured server monitoring systems to ensure system uptime and performance.
Technical Manager
- Managed hardware operations and maintenance for 4 large-scale IT datacenters.
- Oversaw PaaS layer software management, including databases (Oracle, MySQL) and open-source software stacks.
- Collaborated with over 20 third-party technical companies to resolve complex issues and implement new solutions.
- Recruited, onboarded, and trained 10 new technical staff members.
Project Manager
- Led the development of internal applications, including a "Virtual Employee" AI project.
- Deployed server applications in bulk using automation tools, including Shell scripts and Ansible.
- Developed multiple web applications using the Django framework (Python).
Database Administrator
- Tracked and resolved daily IT system issues, specializing in database performance.
- Installed, configured, and maintained diverse database environments, including Oracle, MySQL, and PostgreSQL.
- Assisted in migrating numerous applications from legacy systems to cloud-based servers.
Software Programmer
- Developed critical billing and auditing functions using SQL-written stored procedures.
- Wrote high-performance C++ code for efficient call detail record (CDR) collection.
- Developed system security applications utilizing Shell scripting.
Education
Network Administration (Diploma)
- Key Courses: Cisco (CCNA), Microsoft Technologies, Linux Administration, Network Security, PowerShell Automation, AWS, Azure.
Information Technology (Postgraduate Diploma)
- Specialization: Cybersecurity
- Grade: Highest Academic Standing
- Key Courses: Risk Management, Cybersecurity Defense Tools, OS Administration, Ethical Hacking, Cloud Computing, Incident Response.
Master's Degree, Intelligent Computing
Bachelor's Degree, Computer Science
Certifications (Selected)
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified: Azure Administrator Associate
- Microsoft Applied Skills: Configure SIEM security operations using Microsoft Sentinel
- CCNA: Introduction to Networks
- Fortinet Certified Associate Cybersecurity
- Fortinet FortiGate 7.4 Operator
- Professional Cloud Architect Certification (Google Cloud)
- Professional Cloud Security Engineer Certification (Google Cloud)
- AWS Certified Cloud Practitioner
- Oracle Certified Professional, MySQL 8.0 Database Administrator
- Oracle Database 11g Administrator Certified Professional
- Silver Medal for IT - Network Systems Administration (Skills Canada New Brunswick)
Volunteering
Health Data Analysist
- Assisting doctors by using machine learning algorithms to filter and analyze cardiography videos.
Web Developer
- Assist in website development and troubleshoot technical issues for community projects.